4 strategies for limiting warranty work
Tips from experienced professionals to help you limit warranty work, minimize callbacks and keep your customers happy.
Experienced contractors say that warranty work and callbacks are inevitable. But it’s possible to channel your customer’s experience so they aren’t surprised when small problems crop up months after they’ve moved in.
Clear, consistent communication not only opens the door for efficient resolution of routine fixes, it also prevents customer frustration from escalating.
Adopt these four proven strategies from experienced Pros to minimize warranty problems to begin with, and to stay calm and focused when addressing customer problems. Click here to read about the strategies on Remodeling magazine’s website.